Privacy Policy

Welcome to StickerJet! We value your privacy and are committed to providing you with a secure and exceptional experience. This Privacy Policy explains how UNITED LABEL GROUP LLC (doing business as StickerJet) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit our site, we gather certain details about your device, how you interact with our site, and the information necessary to process your purchases. If you contact us for customer support, we may collect additional information to assist you effectively. "Personal Information" refers to any details that can uniquely identify you. Here’s what we collect and why:

Device Information

  • Examples: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
  • Purpose: To load the site accurately for you and to perform analytics on site usage, helping us enhance your experience.
  • Source: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our e-commerce platform provider, Shopify.


Order Information

  • Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose: To provide products or services to you, process your payment, arrange shipping, send invoices and order confirmations, communicate with you, screen for potential risk or fraud, and provide you with information or advertising based on your preferences.
  • Source: Collected directly from you.
  • Disclosure: Shared with our e-commerce platform provider, Shopify. 


Text Marketing Terms and Conditions

By opting in for our text marketing and notifications, you agree to our terms. By entering your phone number at checkout and initiating a purchase, subscribing via our form, or using a keyword, you consent to receive text notifications (for your order, including abandoned cart reminders) and marketing offers from StickerJet. Your consent is not a condition for any purchase. Your phone number, name, and purchase information will be shared with our SMS platform. This data will be used to send you targeted marketing messages and notifications. To unsubscribe, reply with STOP to any message from us or use the unsubscribe link provided in our messages. Message and data rates may apply. For questions, text “HELP” to the number you received messages from or contact us for more information. Follow the above procedures to opt-out.

Minors

Our site is designed for individuals 15 years and older. We do not intentionally collect Personal Information from children under this age. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Shopify Privacy Policy Link - e.g., https://www.shopify.com/legal/privacy]
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights otherwise.


Behavioral Advertising 

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example: 

  • We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: [Google Privacy Policy Link - e.g., https://policies.google.com/privacy]. You can also opt out of Google Analytics here: [Google Analytics Opt-Out Link - e.g., https://tools.google.com/dlpage/gaoptout].
  • We use Microsoft Clarity to understand how users interact with our site through tools like heatmaps and session recordings, helping us improve user experience. You can learn more about Microsoft's privacy practices here: [Microsoft Privacy Policy Link - e.g., https://privacy.microsoft.com/en-us/privacystatement]. Opt-out options related to Microsoft's services are typically managed through your browser settings or Microsoft account privacy controls.
  • We utilize Meta (Facebook/Instagram) advertising services to provide you with targeted advertisements. This involves sharing information about your site usage and purchases with Meta platforms. You can learn more about how Meta uses your Personal Information here: [Meta Privacy Policy Link - e.g., https://www.facebook.com/privacy/policy/]. To opt out of Meta's interest-based advertising, you can adjust your preferences through your Facebook/Instagram account settings or visit the Digital Advertising Alliance’s opt-out portal: [DAA Opt-Out Link - e.g., https://optout.aboutads.info/].
  • We share information about your use of the site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. This is often done through cookies or similar technologies, typically with your consent where required. 


Using Personal Information
We use your Personal Information to provide our services, which include offering products for sale, processing payments, shipping your order, and keeping you informed about new products, services, and offers.

Retention

When you place an order through the site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use various cookies to enhance your experience, including functional, performance, advertising, and social media or content cookies. Cookies help us remember your actions and preferences (like login) so you don’t have to re-enter this information every time you return to the site. Cookies also provide insights into how you use our site.
The duration of a cookie on your computer or mobile device depends on whether it’s a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they’re downloaded.
You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively affect your user experience and may cause parts of our website to become inaccessible. Most browsers automatically accept cookies, but you can choose to accept or reject cookies through your browser controls. For more information on how to modify your browser settings, visit [All About Cookies Link - e.g., https://www.allaboutcookies.org/manage-cookies/].

Please be aware that blocking cookies may not entirely prevent information sharing with third parties like our advertising partners. To exercise your rights or opt out of certain uses of your information, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.

Contact

For more information about our privacy practices, if you have questions, or if you’d like to make a complaint, please get in touch with us by e-mail at sales@stickerjet.com